New patient appointments are generally available within one or two working days.
We do not overbook to compensate for those who fail to honor their appointments, thus each and every appointment space is important.
We recognize that your time is important and we make every effort to run according to schedule with minimal waiting time. If you arrive more than 15 minutes late to your appointment, you will need to reschedule and it will be considered a missed appointment.
Our cancellation policy is as follows:
You are responsible for this charge because it cannot be billed to your insurance company.
Unavoidable circumstances may warrant special consideration, but please note that the above charges will apply to most cancellations.
The usual office hours are from 8:30 AM to 4:45 PM. We do not close for lunch.
The office is located in the original professional building adjacent to Montgomery General Hospital. Free parking is available in the lot next to the building or in the parking deck across from the hospital's main entrance.
From Silver Spring:
Take Georgia Avenue (Route 97), north to Olney, Maryland. At the intersection of Georgia Avenue (Route 97) and Olney-Laytonsville Road (Route 108), turn right. Travel 0.3 miles on Route 108, turn left onto Prince Philip Drive.
Take Route 650 south to Etchison. Turn right onto Olney-Laytonsville Road (Route 108). Continue across Georgia Avenue (Route 97), go 0.3 miles and turn left onto Prince Philip Drive.
Take Norbeck Road (Route 28) east to Georgia Avenue (Route 97). Turn left onto Georia Avenue, travel 3 miles to Olney-Laytonsville Road (Route 108), then turn right. Travel 0.3 miles on Route 108, turn left onto Prince Philip Drive.
Our weather policy is straightforward - we are open! Since 1996, we have never cancelled any office appointments or procedures for weather related reasons. If you believe that travel is too difficult or hazardous due to bad weather, please call to reschedule your appointment.
Most prescriptions can be refilled for up to one year after your last visit. After that period, I require a follow up visit. This allows me to assess the effectiveness of the treatment, evaluate your needs, and consider possible alternatives that have become available.
We try to refill prescriptions within one working day. It may take one or more additional days if preauthorization from your insurance company is required.
Except in urgent circumstances, I strongly believe that a follow up visit is the best way to review test results. I recognize that an appointment is sometimes inconvenient, however, it is the best way to ensure that your concerns will be addressed thoroughly and an appropriate plan for future care will be formulated.
This is particularly true if a procedure has been performed or if you are have unresolved symptoms.
Information regarding your care is provided to your referring physician as a matter of routine. This includes test results and recommendations.
For accounts in good standing, we will gladly mail or fax pertient sections of records for the purposes of medical care. An example might be recent procedure report and laboratory results. We provide this as a courtesy and there is no charge.
For other requests, a charge may apply. This is governed by the "Maryland Medical Records Act", which as of 2008 allows for a "Preparation fee" of $ 22.18, copying fee of $ 0.73 per page, plus actual shipping/handling costs. This charges must be paid in advance.